Privacy Policy

1. Who we are

Douglas Domain Transport ("we," "us," or "our") operates this website to provide information about our regional freight and delivery services and to receive freight inquiries from prospective customers and partners. We are based in Metro Atlanta, Georgia, USA.

2. Information we collect

We collect information you voluntarily provide through our contact and quote-request forms, including your name, company, email address, phone number, freight details (origin, destination, weight, equipment, timing), and any notes you choose to share. We may also collect basic server logs (IP address, browser type, referring page) for security and performance purposes.

3. How we use information

• To respond to your inquiry and provide a quote or capacity confirmation.
• To coordinate pickups, deliveries, and ongoing freight operations.
• To maintain records required for transportation compliance and billing.
• To improve the website and the quality of our communications.

4. How we share information

We do not sell or rent your personal information. We share information only with: (a) our internal dispatch and operations team; (b) service providers that host our website, email, and form data; and (c) where required by law, regulation, or legal process.

5. Data retention

We retain submission data only as long as needed to respond to your inquiry, fulfill services, and meet record-keeping obligations under applicable transportation and tax laws.

6. Security

We use reasonable administrative, technical, and physical safeguards to protect the information submitted through this site. No system can be guaranteed completely secure, but access to form submissions is restricted to authorized personnel.

7. Cookies

This site uses only essential cookies required for the site to function. We do not currently use third-party advertising or analytics cookies. If that changes, this policy will be updated.

8. Your choices

You may request access to, correction of, or deletion of any personal information you have submitted by emailing us at ops@douglasdomain.co. We will respond within a reasonable timeframe consistent with applicable law.

9. Children's privacy

This site is intended for business inquiries and is not directed to children under 13. We do not knowingly collect information from children.

10. Contact

Questions about this policy? Email ops@douglasdomain.co.